TERMS

All sales are final.

*IT’S THE CUSTOMERS RESPONSIBILITY TO PAY IMPORT TAXES. REGULATIONS FOR IMPORT DUTIES AND TAXES MAY VARY AND WE ARE UNABLE TO CONTROL NOR PREDICT THE AMOUNT.

RETURNS & EXCHANGES

We do not offer returns or exchanges for change of mind or incorrect size selection where the product matches its description, except where required by law.

All purchases are covered by applicable consumer protection laws.

If an item is faulty, not as described, or does not meet applicable consumer guarantees, you may be entitled to a repair, replacement or refund depending on the circumstances.

If you experience an issue with your order, please email us through customercare@soliela.com with your order number and details so we can assist.